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Please contact us via the phone to ensure an overall good experience with Western Digital. We stand behind our products throughout the device's factory warranty period. are the recommended steps to enhance the performance of the drive.Īs a troubleshooting step, please ensure that the Hard Drive is connected directly on the USB 3.0 port of the computer and the files which you are attempting to copy are not in use by any other program of the computer.įurthermore, you can also refer to the link suggested below and check for the Theoretical USB Interface Speeds to find out the theoretical speed given by different USB port types.Īll our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. #Western digital my passport support software#Stopping applications and software that use CPU and memory, keeping all the files in a single directory instead spreading them in multiple directories, connecting the drive directly to the USB 3.0 port of the computer and avoiding the USB hub while using the drive, etc. Slow performance can be caused due to several factors like computer configuration, multiple applications running on the computer while trying to access or backup the data, fragmented disk which may also result in slow computer disk read capability, the total amount of data on a disk and the relative size of each file, encrypted backup or scanning of each file by anti-virus installed in the computer or USB port of the computer with which the drive is connected etc. We're sorry to hear about your user experience with the WD My Passport SSD and appreciate your time for providing this review. #Western digital my passport support password#Perfectly paired with backup software1 and password protection (Windows only), the My Passport drive helps keep your digital life's contents safe. WD Discovery software for backup and password protectionĪdditional Information Date First Available With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share your photos, videos, music, and documents. USB Type-C to Type-C cable (supports USB 3.2 Gen 2) ![]() Reformatting may be required for other operating systems.Ĭompatibility may vary depending on user's hardware configuration and operating system. #Western digital my passport support windows 10#Windows 10 or Windows 8.1 operating systems Equipped with USB 3.2 Gen-2 technology, the My Passport SSD comes with a USB-C cable and USB-A adaptor to work with legacy systems. #Western digital my passport support Pc#Ready to use right out of the box and compatible with PC and Mac. It's a trusted drive built with WD reliability. The My Passport SSD is engineered from the ground up to be a quality drive, inside and out, to deliver reliable performance. Stylishly designed in a range of colors, enclosed in a compact sleek metal design. Included backup software makes it easy to enable simple back up of high-capacity files to your drive or cloud service account.4 Set it and forget it! Compatible with Apple Time Machine (requires reformatting). The My Passport SSD has a bold, metal design that is tough enough to handle whatever comes your way. Help keep your data safe with password enabled 256-bit AES hardware encryption and simple backup.Ĭarry your data with confidence. PASSWORD PROTECTION WITH HARDWARE ENCRYPTION The My Passport SSD delivers read speeds of up to 1050 MB/s and write speeds of up to 1000 MB/s, and capacities of up to 4TB so you can access your digital world anytime, anywhere. Larger files and more content demand next-level performance. While the chance of the drive not working with your computer is low, if you can, it's a good idea to test the drive with your laptop before purchasing it.Learn more about the Western Digital WDBAGF0040BGY-WESN Model Brand We didn't run into any instances where the drive failed to operate, but we suspect there might be some computers, especially older computers with USB 1.1 ports, that don't provide enough juice to operate the drive. This means it relies entirely on the power provided by the computer's port. The My Passport Studio is the first pocket-size external hard drive that doesn't come with a power port. ![]() This is a very simple process that requires a few mouse clicks using Windows' built-in disk-management utility. Preformatted for OS X, the My Passport Studio needs to be reformatted for use with Windows. You just have to plug it into a Mac and it works. The drive ships with two data cables (FireWire 400 and USB 2.0), a quick setup poster, and a velour string purse. And when not in use, the gauge can be slid to the side to cover the ports, protecting them from dust. It's just a ballpark measurement with four blocks that glow white as you gobble up another 80GB of space. #Western digital my passport support plus#On the plus side, it has a capacity gauge. It doesn't offer FireWire 800, which is a bit disappointing as this option allows for the highest possible speed for a pocket-size external hard drive. The My Passport features dual interfaces: FireWire 400 and USB 2.0. ![]()
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